Reporting to

Alpha Animation require a highly efficient and self-motivated Operations Analyst to join the Operations Team.

The Operations Analyst is a vital position required to support Customers, Suppliers and internal departments (including Sales, Marketing, and Accounts as well as offering support to the General Manager).

Job title: Operations Executive

Reporting to: Operations Manager

Salary:  (depending on experience). 3% Matched pension contribution, AXA Healthcare Plan, 25 days Annual Leave plus Bank Holidays

Hours: Full time post (37.5 hours a week)

Location: Conveniently located very close to Gatwick Airport (Parking provided). Nearest station Gatwick Airport with regular buses running to City Place near to the office.

Alpha Animation require a highly efficient and self-motivated Operations Analyst to join the Operations Team.

The Operations Analyst is a vital position required to support Customers, Suppliers and internal departments (including Sales, Marketing, and Accounts as well as offering support to the General Manager).

Operations is central to the day to day running of the company.

The role consists of taking ownership of the logistical account management of national and independent customers; project managing their orders from new line form stage to getting stock onto the shelves of our favourite shops and internet stockists. 

Working from forecasts Operations plan the inventory phasing and confirm orders with our factory in China. FMCG require continued analysis and forward planning.

We also support our consumers with replacement parts, instructions and advice with products.

Alpha Animation have a strong partnership with our 3^rd party warehouse as well as external EDI Teams; these relationships need to be managed to ensure that our services are delivered to our end customers.

Responsibilities include logistical management of orders from National Account and Independent Customers, liaising with our 3^rd party warehouse to ensure we meet required delivery dates, analysis of stock requirements to forecast, supply chain ordering and phasing, inventory control, consumer support, internal administration support, general ad-hoc office duties.

The ideal Operations Analyst must uphold our Company Values at all times:

Honesty, Accountability, Responsibility, Respect, Trustworthiness

As well as always striving to our internal department values:

Value for Money, Collaboration, Customer Service

Work experience & skills

• Minimum two years’ experience within a FMCG environment
• Knowledge of IT business software such as Microsoft Office, Word and Excel is essential. Advanced Excel Skills in Pivot Tables and VLookUps would be an advantage

Personal qualities & behavioural traits

Essential qualities or behaviours

• Positive character with a can-do attitude with the ability to work under pressure whilst remaining calm
• A strong eye for detail
• Clear and confident communication skills (both written and verbally)
• High level of organisational skills with a methodical approach
• Self-motivated with a willingness to learn and suggest new ways of working.